Terms & Conditions

A legal disclaimer

The information provided on this website by The Shiny Squad Deep Clean is for general information purposes only. While we make every effort to ensure that the details about our services are accurate, complete, and up to date, we make no warranties or guarantees, either express or implied, about the reliability, suitability, or availability of the information or services described.

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By using this website, you acknowledge and agree that any reliance on the information is at your own risk. We accept no liability for any loss, damage, or inconvenience arising from the use of this site or the services booked through it, except where required by UK law. Links to external websites are provided for convenience only and do not constitute an endorsement or guarantee of their content. All text, images, and other content on this site are the property of The Shiny Squad Deep Clean and may not be copied, reproduced, or distributed without our prior written consent.

Terms & Conditions - the basics

These Terms & Conditions (“Terms”) govern all cleaning and related services (“Services”) provided by The Shiny Squad Deep Clean (“we”, “us”, “our”) to our clients (“you”, “your”). By booking our services, you agree to these Terms.

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The Shiny Squad Deep Clean provides domestic and commercial cleaning services as agreed at booking. Additional tasks such as deep cleans or gardening must be arranged in advance and may cost extra. Clients must ensure safe access to the property at the scheduled time; if we cannot access the property, a cancellation fee may apply. At least 24 hours’ notice is required for cancellations or rescheduling, otherwise up to 50% of the service fee may be charged. Same-day cancellations may be charged in full.

Payment is due on completion unless otherwise agreed, and we accept bank transfer, card, or cash. We hold public liability insurance, but are not liable for pre-existing damage, undisclosed fragile items, or delays beyond our control. Any damage or complaints must be reported within 24 hours so we can resolve them promptly. We reserve the right to terminate services immediately in cases of unsafe conditions, harassment, or breach of these terms.